Reference

What Governs Your Account on rk123

Our legal framework covers how your account data is handled, what rules apply when you access the lobby, and where you stand on rights and responsibilities. Access to rk123 depends on local law and is available only where permitted in your region.

Account TermsPrivacy PracticesCookie UseData RightsJurisdiction Notice
rk123 What Governs Your Account on rk123
HOW WE HANDLE YOUR DATA

Data Practices, Cookies, and Account Security

We've built our data handling around what a real Indonesia account holder actually needs — clear records, sensible retention, and a direct path to request changes. Here's what that looks like in practice.

Cookie Use

We use session cookies to keep you logged in and functional cookies to remember your lobby preferences. You can adjust non-essential cookies from your browser settings at any time without losing account access.

Account Security

Your account is protected with OTP verification on login and on withdrawal requests. If you notice an unrecognised session, lock your account from the security tab and contact us immediately via live chat.

Data Retention

Transaction records tied to DANA, OVO, or GoPay deposits are retained for the period required by our legal obligations. Once that period lapses, data is deleted on a rolling schedule unless you've made an active request.

Your Rights

You can request a copy of the data we hold, ask for corrections to your account details, or submit a deletion request by contacting our support team. We'll confirm receipt and handle it within the applicable timeframe.

LEGAL CONTACT PATHS

Reach Us on Legal and Policy Matters

If you have a question about your account terms, a data access request, or a policy concern, here's how to get to the right team. Players in Semarang and across Indonesia can reach our support desk directly — we handle legal and account queries through these channels.

Team online

Live Chat

Start a live chat from your account dashboard for account-specific policy questions. Our team handles data requests and terms clarifications directly through this channel.

Email Support

Send a written request to our support email for formal data access or account deletion inquiries. We respond to documented requests within the timeframe our obligations require.

Help Centre

Our help centre has a dedicated section covering account terms, cookie settings, and how to submit a data rights request without needing to contact support directly.

What You Actually Want to Know

These are the questions we hear most from account holders about how our legal terms work in practice — covering data, access, cookies, and how to make a formal request.

Your e-wallet identifiers are used only to process and record your transactions. We do not sell or share payment data with unrelated third parties; sharing is limited to what our legal and operational obligations require.

Send a written request via our support email or submit it through the help centre's data rights form. We'll acknowledge your request and respond within the timeframe our obligations set out.

Yes. Submit a deletion request through live chat or email. Note that transaction records may be retained for a legally required period even after account closure; we'll confirm exactly what applies to your case.

We use essential session cookies for login and functional cookies for lobby preferences. Non-essential cookies can be turned off in your browser settings. Essential cookies are required for the account to work.

Your account is governed by the terms of rk123's registered operating entity. Access also depends on the laws of your local region — where local law restricts access, those local rules take precedence.

Transaction records including GoPay deposits are retained for the legally required period after account closure. After that window, they are removed on our standard deletion schedule unless a formal hold applies.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.